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Account management

Delete your Lystia account

You can permanently delete your Lystia account and its associated personal data directly from the app or by sending us a request.

Delete your account in the app

  1. 1Sign in to Lystia and open the Profile screen.
  2. 2Select Delete account.
  3. 3Confirm by selecting Delete permanently.

Unable to sign in?

Send a request from the email address associated with your account. We may ask only for the information needed to verify your identity.

Request account deletion

Data deleted or anonymised

  • Your name, surname, email address, phone number, and social-login identifiers.
  • Wishlists you own, their items, and related content.
  • Sessions, access tokens, and access to shared wishlists.
  • Usage events directly linked to your account.

Data that may be retained

  • Group-gift contributions or reservations on other users’ lists may remain in anonymised form so their information is not altered.
  • Residual copies may remain temporarily in protected backups until they are routinely overwritten.
  • Minimum information may be retained when required by law, for security, or to protect legal rights.

Account deletion is permanent and cannot be undone.

Read the Privacy Policy